Shipping & Returns
All orders are shipped within 48 hours Monday – Friday 8 am – 5 pm. Allow seven days for your order to arrive.
We ship all orders via Australia Post, and any postage over $10 will be traceable.
The rate charged for the shipping of your order is based on the products purchased and your location. Before the final checkout page, you will be shown what the cost of shipping will be.
Australia Standard Shipping Rate: $12.95
New Zealand Standard Shipping Rate: $24.95
RETURNS & REFUNDS POLICY
If you are not happy with your purchase, please use our contact page to inform us of your issue, and we will work with you to solve any problems you may be having with our products.
Returns for change of mind are not accepted.
In the event, an item must be returned; the item needs to be unused, in original packaging and in the condition they were received. We cannot be held responsible for item damaged or lost in return shipment. Therefore we recommend an insured and trackable mail service.
Alwaysdry.com.au will not issue refunds for products purchased through other entities, such as distributors or retail partners.